PUP.Optional.DriverFix is Malwarebytes’ detection name for a “driver updater” for Windows systems, marketed as DriverFix and hailing from driverfix.com.
Systems that have PUP.Optional.DriverFix installed will have this entry in their list of installed Programs and Features:
and these icons in their taskbar, startmenu, and on their desktop:
Users may have seen this warning during install:
PUP.Optional.DriverFix is a driver updater which are classified under the system optimizers. Driver updaters and other system optimizers are usually installed by the users themselves under false pretences. They exaggerate the scan results and try to sell you their software to fix the “problems”.
When you click the “Update All” button you will be asked for your license key
Malwarebytes protects users from DriverFix by using real-time protection.
and by blocking their domain:
Malwarebytes can detect and remove DriverFix without further user interaction.
A Malwarebytes log of removal will look similar to this:
Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 1/17/19 Scan Time: 9:07 AM Log File: f6335eb2-1a2e-11e9-92f6-00ffdcc6fdfc.json -Software Information- Version: 3.6.1.2711 Components Version: 1.0.482 Update Package Version: 1.0.8828 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 235825 Threats Detected: 65 Threats Quarantined: 65 Time Elapsed: 3 min, 25 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 1 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\DriverFix.exe, Quarantined, [3892], [613999],1.0.8828 Module: 3 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\DriverFix.exe, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\dwc.dll, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\resources.dll, Quarantined, [3892], [613999],1.0.8828 Registry Key: 1 PUP.Optional.DriverFix, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\DriverFix_is1, Quarantined, [3892], [613999],1.0.8828 Registry Value: 2 PUP.Optional.DriverFix, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|DriverFix, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\DRIVERFIX_IS1|URLINFOABOUT, Quarantined, [3892], [614004],1.0.8828 Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 7 PUP.Optional.DriverFix, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\DRIVERFIX, Quarantined, [3892], [614000],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Skins, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\PROGRAMDATA\DRIVERFIX, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\USERS\{username}\APPDATA\ROAMING\DRIVERFIX, Quarantined, [3892], [614002],1.0.8828 File: 51 PUP.Optional.DriverFix, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\DRIVERFIX\DRIVERFIX HOMEPAGE.LNK, Quarantined, [3892], [614000],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverFix\DriverFix.lnk, Quarantined, [3892], [614000],1.0.8828 PUP.Optional.DriverFix, C:\USERS\PUBLIC\DESKTOP\DRIVERFIX.LNK, Quarantined, [3892], [614003],1.0.8828 PUP.Optional.DriverFix, C:\PROGRAMDATA\DRIVERFIX\DRIVERFIX.URL, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Black.ttf, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-BlackItalic.ttf, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Bold.ttf, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-BoldItalic.ttf, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Hairline.ttf, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-HairlineItalic.ttf, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Italic.ttf, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Light.ttf, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-LightItalic.ttf, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\Lato-Regular.ttf, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Fonts\OFL.txt, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\cz.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\da.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\de.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\du.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\es.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\fi.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\fr.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\gr.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\it.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\jp.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\kr.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\no.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\pl.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\pt.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\ru.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\se.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Languages\tr.lng, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Skins\StyleDark.style, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\Resources\Skins\StyleWhite.style, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\dpinst_x64.exe, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\dpinst_x86.exe, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\DriverFix.exe, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\dwc.dll, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\libeay32.dll, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\libssl32.dll, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\main.ico, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\resources.dll, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\unins000.exe, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\uninstall.ico, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\ProgramData\DriverFix\website.ico, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\DOCUMENTS AND SETTINGS\PUBLIC\Desktop\DriverFix.lnk, Quarantined, [3892], [613999],1.0.8828 PUP.Optional.DriverFix, C:\USERS\{username}\APPDATA\ROAMING\DRIVERFIX\DRIVERFIX.SETTINGS, Quarantined, [3892], [614002],1.0.8828 PUP.Optional.DriverFix, C:\Users\{username}\AppData\Roaming\DriverFix\chdevlst.bin, Quarantined, [3892], [614002],1.0.8828 PUP.Optional.DriverFix, C:\Users\{username}\AppData\Roaming\DriverFix\DriverFix.history, Quarantined, [3892], [614002],1.0.8828 PUP.Optional.DriverFix, C:\Users\{username}\AppData\Roaming\DriverFix\scandata.bin, Quarantined, [3892], [614002],1.0.8828 PUP.Optional.DriverFix, C:\USERS\{username}\DESKTOP\DRIVERFIXWEBDL-5984257966.EXE, Quarantined, [3892], [613996],1.0.8828 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end)
Should users wish to keep this program and exclude it from being detected in future scans, they can add the program to the exclusions list. Here’s how to do it.
If you want to allow the program to connect to the Internet, for example to fetch updates, also add an exclusion of the type Allow an application to connect to the internet and use the Browse button to select the file you wish to grant access.
You may see these entries in FRST logs:
() C:\ProgramData\DriverFix\DriverFix.exe HKCU\...\Run: [DriverFix] => C:\ProgramData\DriverFix\DriverFix.exe [20490056 2019-01-17] () C:\Users\Public\Desktop\DriverFix.lnk C:\Users\{username}\AppData\Roaming\DriverFix C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverFix C:\ProgramData\DriverFix DriverFix 4.2018.12.18 (HKLM\...\DriverFix_is1) (Version: - DriverFix, Inc)
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